The Account Receivable Officer role at Bulletproof Cyber (and her sister Co Pentest People) offers a unique opportunity to join a growing finance team at a critical point. Acquired by GRC in 2024, Bulletproof is on an accelerated growth path, and this role is central to shaping the financial processes and reporting standards that will support that journey.

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to manage the entire AR process, from collections and dispute resolution to reconciliation. The ideal candidate will ensure timely payments, maintain accurate financial records, and contribute to cash flow management.

Responsibilities

• Monitor accounts for incoming payments and apply payments to customer accounts.
• Follow up on overdue accounts and communicate with clients via phone, email, or mail.
• Reconcile customer accounts and resolve billing discrepancies or disputes.
• Maintain AR aging reports and escalate high-risk or delinquent accounts.
• Post and process journal entries related to AR transactions.
• Assist with month-end closing and financial reporting as needed.
• Collaborate with the sales and customer service teams regarding billing issues or payment terms.
• Ensure compliance with internal controls, policies, and accounting principles.
• Maintain up-to-date records in the accounting system (Xero with migration to Netsuite).
• To raise statements as and when required to customers to facilitate collections.
• To raise credit notes as and when required for customers, ensuring that reversals and adjustments are valid and approved in accordance with group policy
• Monitor credit reports and escalate problem accounts.
• Actively support the CFO, Finance Director and Management Accountant with enhancement and other such initiatives associated with the sales cycle and the Accounts Receivable Ledger.
• Maintain good customer relationships, being diplomatic and positive with any such dealings

Skills and experience required

• 2+ years of experience in accounts receivable or a similar accounting role.
• Strong understanding of accounting principles and AR processes.
• Proficiency in Microsoft Excel and accounting software.
• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.

Personal Attributes

• High level of accuracy with a strong attention to detail
• A logical and organised approach to mathematical and administrative tasks
• Able to build strong and effective working relationships with multiple stakeholders
• Adept at problem-solving and a can-do attitude to improving processes
• Professional and sensitive to confidential financial information.

Benefits

• 25 days annual holiday (UK and US)/21 days privilege leave (India­­­);
• An additional day’s annual holiday for your birthday;
• Company Pension (UK)/Provident Fund (India)/401k (US) contribution;
• Subsidized gym membership;
• Perkbox employee benefits platform;
• Frequent team events;
• Relaxed working environment;
• Private Healthcare (individual cover only);
• Learning Allowance Benefit – a reimbursable benefit of £100 per annum (or equivalent) for you to spend towards your personal career development;
• Flexible working policy.