Bulletproof, an innovative and expanding Cyber Security specialist, is looking to recruit an Account Manager, based in Stevenage, to help develop existing accounts. With a focus on maintaining, growing and retaining accounts, the Account Manager will work closely across both internal-facing and client teams’ to ensure accounts are pro-actively managed and that cross and up-sell opportunities are maximised. Within the role, the Account Manager will need to build strong relationships with client stakeholders, and we are looking for someone who is able to deliver excellent client service whilst being able to identify and close new opportunities within the account.

Ideally coming from either an IT or Technical sales background, and with a base salary of circa £30,000 and an OTE of £60,000 (albeit uncapped), the role at Bulletproof, we believe, offers a great opportunity for an individual to continue their career in an Account Management position within an environment that is supportive and rewarding. An overview of the main duties has been provided below:

• Manage both new and existing Bulletproof accounts providing a best-in-class client experience to ensure retention;
• Identify, win and secure new business from existing clients through consultative methods and proposing new value-add services;
• Maintain regular contact with key account stakeholders;
• Ensure all account activity, including pipeline opportunities, are recorded and kept up-to-date within our CRM system (we use PipeDrive);
• Act as a trusted advisor to clients and keep abreast of technical and industry information;
• Provide feedback to sales management on account performance, sales intelligence and objection handling.

Skillset, Experience and Qualifications:

• Previous experience in a B2B (Business-to-Business) Sales or Account Management role is essential with a track record of achieving sales targets;
• Ability to communicate clearly and concisely whilst building rapport and trust with Account stakeholders;
• Customer-centric approach to sales; understanding their needs and drivers with the ability to handle objections and remove barriers;
• Ability to present in a professional and engaging manner;
• Positive and engaging telephone manner;
• Strong Microsoft Office skills with experience of using a CRM (we use Pipedrive, and will provide full training);
• Ability to remain calm under pressure and meet deadlines;
• Strong organisational skills with a high attention to detail;
• Ability to prioritise and handle multiple tasks at any given time;
• Pro-active and enthusiastic with a can do attitude;
• Excellent verbal and written communication skills;
• Good commercial acumen;
• Ability to work on own initiative as well as being a team player.